F.A.Q

1. What the delivery company  you use?

We have EMS, DHL, FedEx, Aramex, JCEX, etc.


2. How much will be the shipping cost?

It depends on the weight of the package and the shipping method you choose. You can have a try to place a order and the system will automatically calculate it for you.


3.  How long does it to take for preparing an order?

If the item is in stock, we will ship it out within 24 hours. If not, we may need 1-3 days to prepare for that.


4. How long does it take to deliver it to me?

It depends on the shipping method you choose. For flat rate shipping, it usually takes 10-25 business days to arrive; For standard shipping, 5-10 business days; And for expedited shipping, 3-5 business days.


5. How do I track my order?

Once  the tracking number is available, we will email to inform you, and you can track it online by accessing the website of the relevant delivery company.


6. If the package is detained by customs, who is responsible for clearance of the items?

It's the buyer.


7. What can you do to help us avoiding custom tax?

Usually, we’ll declare a much lower value of your package or split it into several packages to ship.

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